41 applicants

Company

Edifecs · 4 hours ago

Regional Vice President - Account Management

United States

Full-time

Remote

Director/Executive

$145K/yr - $175K/yr

10+ years exp

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Health CareSoftware

Growth Opportunities

Hiring Manager

Megan Johnson ⚡

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Responsibilities

Act as the primary point of contact for all customer account management matters

Nurture and maintain robust and lasting client relationships

Uphold high levels of customer satisfaction and engagement

Negotiate contracts and finalize agreements to optimize profitability

Foster trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors

Ensure timely and successful delivery of our solutions in accordance with customer needs and objectives

Effectively communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Develop new business opportunities with existing clients and/or identify areas of improvement to meet sales quotas

Forecast and monitor key account metrics

Generate reports on account status

Collaborate with the sales team to identify and expand opportunities within the territory

Assist with challenging client requests or issue escalations as necessary

Cross-sell and upsell solutions an products into existing customers

Qualification

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Account ManagementSalesClient Relationship ManagementProject Management

Required

10+ years of experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role

Bachelor's degree in Business Administration, Sales, or a relevant field

Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization, including executives and C-level individuals

Experience in delivering client-focused solutions to meet customer needs

Proven capacity to manage multiple account management projects concurrently, with keen attention to detail

Excellent listening, negotiation, and presentation skills

Strong verbal and written communication abilities

Capability to collaborate with internal executives and teams to achieve client objectives