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Company

Havenpark Communities · 1 day ago

Regional Vice President

United States

Full-time

Remote

Director/Executive

5+ years exp

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Commercial Real EstateReal Estate

Growth Opportunities

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Responsibilities

Set and Execute on Havenpark's Strategic Priorities (~40% of time)

Responsible for strategic planning with community teams to meet or exceed expectations

Understand, analyze, and review available reports with team members to drive progress

Analyze trends, identify areas of opportunity, and develop detailed plans for improvement

Responsible for implementing the operating processes and overall vision of Havenpark into each community, especially with newly acquired communities

Know and understand pipeline metrics and how to consistently drive positive sales and leasing results

Maintain positive NOI on community P&Ls month over month

Complete periodic site visits and complete necessary reporting for community feedback and home office review

Create monthly portfolio reviews and present them to the home office and executive team members

Set and review annual community budgets with emphasis on year-over-year growth

Create and manage capital budgets ensuring projects are completed to scope, on time, and within budget

Responsible for executing a 100-day plan for all new acquisitions

Oversee the operations of the community, including ensuring that curb appeal, vendor management, rehabs, and general projects are being done timely, within budget and Havenpark guidelines

Oversee Sales & Leasing activities to ensure that all goals are being met

Remain aware of all aspects relating to inventory in the region

Provide support for home infill efforts

Perform monthly/bi-monthly utility billing analysis

Oversee all property accounting to ensure managers are implementing best practices

Lead, Manage, and Develop Teams while Collaborating Effectively with Home Office (~30% of time)

Provide continuous support to community teams ensuring team members have clear expectations and the tools to succeed

Conduct regular staff meetings and 1:1s with direct reports and provide regular guidance and direction while providing feedback and encouragement

Collaborate with various departments and key stakeholders to collect feedback and align on priorities, direction, and expectations

Act as a liaison between home office and the community teams, providing insight and up-to-date information to each group

Effectively evaluate team members and manage staffing changes as necessary

Perform weekly status calls with the Community Manager and Sales/Leasing personnel

Establish a Customer-centric Culture Amongst Employees and Residents (~20% of time)

Drive a customer-centric culture through resident-focused initiatives

Advocate for and represent the needs of residents and drive strategies and plans to ensure the timely resolution of concerns that arise

Promote and sponsor employee programs and initiatives

Ensure community curb appeal consistently meets Havenpark standards

Actively Demonstrate and Reinforce Havenpark's Values, Work Processes, and Policies (~10% of time)

Must exhibit traits consistent with company values and lead team members to do the same

Ensure that all work processes are followed, and that work is done in compliance with Fair Housing laws, rules, regulations, and policies

Qualification

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Supervisory ExperienceRegional Manager ExperienceProperty ManagementBudget CreationP&L ManagementRevenue GrowthCoachingManufactured Home CommunitiesMentoring

Required

Minimum of 5 years of supervisory experience

Minimum of 2 years of Regional Manager/District Manager experience in property management, preferably in manufactured housing communities or apartment asset classes or equivalent transferrable leadership experience

Excellent written and oral communication skills

Track record of delivering both individual and team results

An exceptional track record of driving revenue growth and controlling expenses

Proven success as a team leader and working across multiple functions

Ability to solve problems and innovate when needed

Ability to learn and apply new information quickly and consistently

Recover quickly from setbacks

Ability to coach, counsel, motivate, develop, and inspire others