IGT · 2 days ago

Regulatory Compliance Analyst

Reno, NV

Full-time

Onsite

Mid Level

$50K/yr - $115K/yr

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ComputerGaming

Actively Hiring

Insider Connection @IGT

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Apply company policies and procedures along with jurisdictional specifications to complete assigned tasks and help resolve a variety of issues.

Develop positive working relationships with internal business partners, test labs, and gaming regulators.

Participation in cross functional meetings to monitor project progress, share information and develop action items. Identify issues that threaten critical path to project completion and escalate as needed.

Balance and coordinate multiple activities simultaneously, which may include inquiries from email and JIRA, lab preparation management, and product distribution considerations.

Your communication skills will be utilized in ways where some information received is semi-complex requiring considerable explanation or interpretation. Sharp critical thinking skills allows you the ability needed to perceive alternative solutions to complex issues.

Other duties as assigned by management staff.

Qualification

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Microsoft ExcelMicrosoft WordMicrosoft OutlookProblem-SolvingCustomer ServiceCommunicationDetail-OrientedSense of UrgencySAPAtlassian (JIRA)Gaming Industry

Required

Associate degree in computer science, information systems or a related field, or equivalent experience in a customer service or support role.

Technical aptitude and superior customer service skills required.

Strong verbal and written communication skills

Detail oriented with a strong sense of urgency

Experience with Microsoft Suite products (Excel, Word and Outlook)

This position must be able to provide direction or to effectively communicate regulatory knowledge and information to internal customers to help minimize the risk of non-compliance.