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Company

CBase Inc · 8 hours ago

Release Manager

United States

Contract

Remote

Mid Level

3+ years exp

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Hiring Manager

Vijay Kumar

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Responsibilities

Organizes assigned activities across telecommunications applications, teams, and projects; accountable for dependency management within the scope of assigned telecommunications release components.

Collaborates with team members to ensure execution of release adheres to the plan and timeline.

Maintains release documentation and archives; stays abreast of future IT telecommunications maintenance activities.

Practices adherence to the organization's release and change management processes, policies, and procedures.

Completes assigned projects within budgetary and scheduling guidelines with minimal management involvement.

Collaborates with vendors and/or customers throughout the execution of tasks and activities.

Collaborates with essential department team members to understand voice services operations and technologies.

Tracks progress and reports to internal teams and external sponsors when needed.

Conducts and participates in discovery efforts to uncover location voice services designs.

Performs analytical, technical, and administrative support in the planning, designing, testing, and implementation of telecommunication projects.

Monitors voice solution performance and troubleshoots any issues.

Escalates maintenance issues, including repair and moves, adds, changes.

Makes telecommunications-related recommendations to improve business functions and services.

Works with the internal team to recommend additional resource needs.

Implements process improvement measures and maintains support documentation.

Keeps up-to-date with the latest advancements in telecommunications technology and industry trends.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Telecommunication systemsIVR experienceVoIPDisaster recoveryIT project coordinationComputer/telephony integrationVendor trainingTelephony products

Required

Telecommunication systems/IVR experience 3 plus years

Preferred

Experience with technology services or system installation with vendor training

computer/telephony integration (VoIP)

disaster recovery

telephony and related products

Experience in IT project coordination or similar

Company

CBase Inc

We at CBase are here to provide the best services to our Clients, technical Partners within the IT industry and contribute ourselves to a better economy.

Founded in 2021

Tampa, Florida, USA

11-50 employees