Advantmed · 3 hours ago
Remote, Contact Center Representative (5190)
United States
Full-time
Remote
Entry Level
$12/hr - $15/hr
2+ years exp
Maximize your interview chancesElectronic Health Record (EHR)Health Care
Insider Connection @Advantmed
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Responsibilities
Join our team as a Remote Call Center Representative, providing crucial support from the comfort of your home.
We offer comprehensive paid training and continuous coaching to empower you with industry knowledge and confidence in your skills.
As a Temporary Remote Call Center Representative, your primary responsibility will be managing day-to-day verification and follow-up calls with healthcare providers to collect patient records.
Thrive in a work-from-home environment by resolving issues efficiently through phone and electronic communication.
Maintain a professional attitude while showcasing strong interpersonal skills, an outgoing personality, and a customer and team-focused approach.
Flexibility is key, as your 9-hour shift will be scheduled between 6 am - 6 pm PST, to be assigned upon completing training.
Swiftly utilize MS Office tools to streamline tasks and enhance productivity.
Qualification
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Required
Applicants must be eligible to work and perform their job responsibilities within the United States.
Excellent communication skills to engage effectively with healthcare providers.
Ability to build and maintain positive relationships with healthcare professionals.
Customer-focused with proficiency in internet usage and MS Office applications.
Ensure high-speed internet access at home and the ability to connect via Ethernet.
Equipped with a Windows-based laptop/desktop featuring video calling capabilities.
Availability to be on video during the entire training period.
Preferred
Ideally, possess 2-3 years of call center experience, showcasing adaptability and problem-solving skills.
Benefits
Comprehensive paid training
Continuous coaching and support
Company
Advantmed
A health information management company .
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-12-13Series Unknown· undefined
Leadership Team
Akash Patel
Chief Executive Officer and Founder
Toby Thomas
Chief Financial Officer
Company data provided by crunchbase
