Long-Lewis Automotive Group · 18 hours ago
Remote - Training and Development Assistant - Full-time
Florence, AL
Full-time
Remote
Entry Level
$15/hr - $20/hr
1+ years exp
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Responsibilities
Analyze and certify employees phone skill abilities across the auto group in a variety of departments.
Implement process improvement initiatives to enhance operational efficiency and effectiveness.
Develop and maintain a suite of reports and dashboards to provide actionable insights to key stakeholders.
Collaborate with cross-functional teams to ensure process improvement initiatives are aligned with organizational goals and objectives.
Qualification
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Required
High School Diploma or equivalent.
Minimum of 1 year of experience in customer service role.
Proficient in Microsoft Suite products.
Excellent communication and interpersonal skills.
Ability to work independently and collaborate with teams across different functional areas.
A passion for providing exceptional customer service and the desire to ensure our team members are meeting expectations.
Preferred
Experience with phone scripts is preferred.
Benefits
Comprehensive benefits package including medical, dental, and retirement plans.
Company
Long-Lewis Automotive Group
LONG-LEWIS™ is proud to be Alabama’s Oldest, Largest and Most Trusted Automotive Retailer! We Do Business Your Way.™ LONG-LEWIS™ has a very rich history of customer and employee satisfaction that focuses on creating a work environment that promotes employee longevity, and one that strives for complete customer satisfaction.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
