Aspirion · 19 hours ago
Remote AR Follow-up Representative
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Responsibilities
Submit electronic and hard copy billing and conduct follow up with third party carriers for insurance claims.
Investigate and coordinate insurance benefits for insurance claims across multiple service lines.
Obtain claim status via the telephone, internet, and/or fax.
Review and understand eligibility of benefits.
Resolve accounts as quickly and accurately as possible, obtaining maximum reimbursement, and perform investigative and follow up activities in a fast-paced environment.
Conduct research, contact patients, and the local affiliates to include VA, Hospitals, and insurance carriers.
Handle incoming and outgoing mail, scanning, and indexing documents and handling any other tasks that are assigned.
Research and verify insurance billing adjustment identification to ensure proper account resolution and act when necessary.
Identify contractual and administrative adjustments.
Work independently or as a member of a team to accomplish goals.
Demonstrate excellent customer service, communication skills, creativity, patience, and flexibility.
Follow established organization guidelines to perform job functions while staying abreast to changes in policies.
Correspond with hospital contacts professionally using appropriate language while following the specific facility and department protocol.
Uphold confidentiality regarding protected health information and adhere to HIPPA regulation.
Interact with all levels of staff.
Cross train in multiple areas and perform all other duties as assigned by management.
Qualification
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Required
Write grammatically correct routine business correspondence
Speak on a one-on-one basis using appropriate vocabulary and grammar to obtain information, explain processes, etc.
Speak clearly and distinctly on the phone with exceptional etiquette
Collaborate with others on projects and /or special assignments
Prioritize assignments to complete work in a timely manner, adjusting as circumstances dictate
Work independently and follow-through on assignments with minimal direction
Analytical skills and the ability to make appropriate decisions independently
Complete heavy workload within established time frames
Proficient in Microsoft Word, Excel and other desktop software
Problem solver with the ability to identify issues, provide feedback and follow-up to resolution
Encourages team members to deliver their best performance, providing expertise and direction when applicable
Demonstrates ability to learn new systems and processes
Effective organizational time-management and detail oriented skills to handle multiple tasks and ensure accuracy
High School Diploma or equivalent
Preferred
Bachelor's degree or equivalent combination of education, training, and experience
2 years of prior experience in Insurance follow-up, claims processing, or medical billing
Remote work experience
Benefits
Health, dental, vision and life insurance upon hire
Matching 401k
Competitive salaries
Incentive programs
Company
Aspirion
Aspirion’s mission is to be providers’ trusted partner to optimize otherwise challenging reimbursements.
Funding
Current Stage
Late StageTotal Funding
unknown2022-06-21Acquired
2012-01-01Series Unknown
Recent News
2024-12-05
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