Community Health Systems · 15 hours ago

Remote Benefit Verification Specialist - Pre-Reg

Fort Smith, AR

Full-time

Remote

Entry Level

1+ years exp

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Responsibilities

Maintain working knowledge of patient estimate portions via estimation tool and perform outreach to patient prior to the scheduled appointment to verify patient demographics and notify the patient of their patient responsibility. (40%)

Provide professional, accurate, and timely Pre-Registration functions. Provide a high level of quality of customer service while maintaining effective communication with the patients, physician’s community, and facility representation. (30%)

Secure acceptable financial arrangements, as applicable. Should acceptable arrangements not be made, effectively communicating with appropriate facility with required information needed to make an informed decision. Accurately process payments within web based application. (10%)

Document all account activity, including payment information, in the applicable host system timely and thoroughly. (10%)

Responsible to maintaining performance standards and ensures the department is operating at peak proficiency and that the established goals are consistently met. (10%)

This is a fully remote opportunity.

Qualification

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Healthcare revenue cycleCPTHCPCSICD-10Medical terminologyWeb-based applications