CNA National · 4 hours ago
Remote Claims Adjuster (Automotive Mechanical Breakdown, VSC)
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Responsibilities
Use automotive repair and service writing experience in claims processing
Solicit and analyze information proactively
Negotiate effectively and make decisions
Document information quickly and accurately
Handle calls from service advisors and customers
Enter information into the claims application
Qualification
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Required
Two or more years of experience as a service advisor, service manager, mechanic, and/or service technician—ideally at a franchised dealership
Mechanical experience
Customer service oriented
Proactively solicit and analyze information
Able to effectively negotiate
Comfortable making decisions
Able to document information quickly and accurately while typing at least 30 wpm
Comfortable working at a fast pace
Receiving calls from service advisors and customers
Making decisions and entering information into the claims application
Benefits
Medical, Dental, Vision: Ensuring health and wellness
Flexible Spending Accounts: Providing financial flexibility
401(k) Plan, Paid Time Off: Fostering financial security and work-life balance
Tuition Reimbursement: Investing in continuous learning
Employee Assistance Program, Parental Leave, Life Insurance, Short- and Long-Term Disability Plans: Offering support and protection
Remote Work from Home: Embracing remote work as a strategic commitment to cater to our adjusters’ diverse needs and preferences.