184 applicants

Company

The Christian Broadcasting Network · 6 hours ago

Remote Contact Center Instructional Designer / Trainer

United States

Full-time

Remote

Mid Level

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Responsibilities

Developing, designing, and implementing effective and engaging employee learning experiences to support organizational goals and objectives

Partnering with training management, department stakeholders, and subject matter experts (SMEs) to properly identify training needs

Creating training deliverables

Supporting analysis and reporting on the outcomes of these learning deliverables concerning the organization’s goals and objectives

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Instructional designE-learning developmentADDIE methodologyMayer’s PrincipleLMS administrationTraining delivery techniquesMicrosoft 365SCORM filesXAPI filesArticulate 360CanvaCamtasiaTechnology troubleshootingBiblePersonal accountabilityCollaboration skills

Required

Ability to work from home with access to a high-speed internet router

Working knowledge as an instructional designer, using instructional design practices, principles, and methodologies such as ADDIE and Mayer’s Principle

Ability to design and develop e-learning materials such as SCORM files, xAPI files, videos, documents, and more using standard online instructional tools such as Articulate 360, Canva, Microsoft 365, Camtasia, etc.

Experience with training delivery techniques including in-person, virtual classroom facilitation, independent online e-learning, and hybrid models

Efficient computer and software skills including foundational understanding of technology troubleshooting, Microsoft 365 software (especially Word, Teams, and PowerPoint), and experience with utilizing a Learning Management System (LMS)

Strong ability to take complicated topics, especially those related to technology or systemic processes, and communicate them in an effective and achievable manner to learners

Strong time management and organizational skills with ability to successfully manage multiple projects and establish priorities while maintaining attention to detail and delivering high quality and productivity

Flexible with ability to work well under pressure and consistently meet deadlines

Excellent oral, written, and presentation skills

Strong problem-solving, analytical, and decision-making skills

Strong ability to think creatively, operating with a solution-driven mindset and can-do attitude in all areas of work

Strong professional collaboration and communication skills including the ability to share and apply feedback, resolve conflicts, and create unity in project or team environments

Excellent interpersonal skills with ability to interact positively and professionally while working with others, operating as an ambassador of CBN’s values, mission, and goals in all settings and circumstances

Self-motivated with ability to work independently and well as be an effective member of a team

Knowledge of the Bible and the ability to pray concise, scripture-based prayers

Excellent ability to maintain confidentiality and safeguard sensitive information per department protocols

Strong demonstration of personal accountability and self-awareness, continually seeking ways to improve and innovate performance and contribution

Preferred

Learning Management System (LMS) administration experience and knowledge

Bachelor’s degree in education, psychology, communication, or similar

Benefits

Healthcare for full time positions

Company

The Christian Broadcasting Network

CBN is a global nonprofit ministry demonstrating the love of God and sharing the Gospel of Jesus Christ through media evangelism and humanitarian aid.

Founded in 1960