City of Fountain Utilities · 5 hours ago
REMOTE CS Assistant Manager in Training
Boulder, CO
Full-time
Remote
Entry Level
$100K/yr - $100K/yr
Maximize your interview chancesGovernmentNon Profit
No H1B
Insider Connection @City of Fountain Utilities
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Responsibilities
Client Communication: Engage with policyholders and third parties via phone, email, and written correspondence
Policy Management: Process requests, update policies, and ensure procedures are accurate and up to date
Relationship Building: Provide exceptional service, addressing client needs with empathy and professionalism
Ongoing Support: Maintain contact with clients to ensure their policies remain active and relevant
Qualification
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Required
Passion for Service: A genuine desire to help families secure their financial futures
Exceptional Communication: Strong verbal and written skills to clearly explain products and build relationships
Empathy & Sensitivity: Ability to respond compassionately to clients' unique situations
Attention to Detail: Accuracy in documentation and policy management is essential
Sales/Customer Service Experience: Previous experience in insurance is a plus but not required
Tech Proficiency: Comfortable using computers, online applications, and digital tools for remote work
Independence & Time Management: Ability to work efficiently and effectively in a remote environment
Reliable Attendance: Consistent availability to meet client needs is essential
Home Office Setup: A quiet, designated workspace is required for remote work
Benefits
100% Remote – Work from the comfort of your home and design your schedule to fit your life.
Comprehensive Training & Support – We provide the tools, resources, and mentorship to ensure your success.
Warm Leads Provided – Engage with clients already interested in our services—no cold calls required.
Performance-Based Incentives – Earn rewards and recognition through top performance programs.
No Overhead Costs – Focus entirely on your success, with no operational expenses.
Membership in OPEIU Local 277 – Join a professional network with exclusive benefits and representation.
Company
City of Fountain Utilities
Electric, Water distribution provider.
Founded in 1859
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
