Morley ยท 18 hours ago
Remote Customer Service Representative (Michigan residents)
MI
Full-time
Remote
Entry Level
3+ years exp
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Responsibilities
Provide fantastic customer service via inbound and outbound conversations over the phone and using chat, email and the like
Use your computer skills to research requests and accurately record the details of your calls / contacts
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Qualification
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Required
Excellent written and verbal communication skills
Ability to navigate a computer and the web
Typing skills (minimum 25 words per minute)
High school diploma or equivalent
Three or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Available to work shifts within the call centerโs hours of operation: Monday through Saturday, 8 a.m. to 9 p.m. Eastern time
Must be able to stick to the schedule reliably, as some queues are time sensitive
Michigan resident
High-speed internet access at home that you are able to connect to via Ethernet or landline
Secluded and distraction-free work environment
Benefits
Medical and prescription coverage, including free annual physicals
Dental and vision insurance
Paid time off
Associate wellness program (earn a reward for getting your annual wellness checkup)
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account
Life insurance
Short- and long-term disability insurance
Teladoc: Free online access to doctors 24/7
24/7 nurse help desk
Patient advocacy: Free 24/7 help with benefit questions and claims issues
Family, financial and estate guidance (will) services
Company
Morley
๐ข๐๐ฟ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐ We serve four demanding markets: - Global / Fortune 500 companies seeking customer service delivery for contact centers and processing centers - Global / Fortune 500 companies seeking meeting, incentive and special events management - Global / Fortune 500 companies seeking trade show booth fabrication (custom or modular) and trade show schedule management (installation, dismantling and storage) - Museums, schools, libraries and other institutions seeking custom built exhibit installations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
P
Paul Furlo
President & CEO
Company data provided by crunchbase
