Service Specialties Inc. ยท 5 hours ago
Remote Customer Service Representative/Dispatcher
Manassas, VA
Full-time
Remote
Entry Level
1+ years exp
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Responsibilities
Handling inbound phone calls for scheduling service and maintenance for our Residential Department
Maintaining our customer database
Making daily outbound phone calls
Routing technician based on location
Maintaining a positive team atmosphere with all members of the dispatch team
Qualification
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Required
Previous call center experience - 1 year
Must be able to type ~70 wpm
Ability to handle high call volume
Ability to work independently as well as within the dispatch team
Be familiar with main cities and locations in Northern Virginia
Must be able to accurately document information into our customer data base (Service Titan)
High Speed internet
Quiet Workspace with minimal background noise
Benefits
Medical, Dental, Vision, STD, LTD & Life Insurance
401k retirement with match
7 Paid Holidays per year
Paid Vacation & Personal Days
Continued education with periodic classes
Company
Service Specialties Inc.
Service Specialties was established in 1979 to provide Consumers with a high quality, honest, and trustworthy choice for all of there HVAC and Plubing needs.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
