Away From Home Travels 2 ยท 2 days ago
Remote-Customer Service Specialist - Hotel Bookings
Lansing, MI
Full-time
Remote
Entry Level
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Responsibilities
Respond to Inquiries: Deliver personalized support for clients seeking hotel bookings and travel-related services
Confirm Reservations: Ensure all details are accurate and up to date
Handle Changes & Special Requests: Assist with modifications, cancellations, and unique guest needs
Provide Expert Recommendations: Match clients with the best accommodations to suit their style and budget
Process Payments: Issue invoices, manage secure transactions, and maintain detailed booking records
Qualification
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Required
Strong communication and problem-solving skills
Exceptional attention to detail with the ability to multitask effectively
A positive, customer-focused attitude and dedication to outstanding service
Fluency in English (bilingual abilities are a plus)
A genuine love for travel and creating memorable experiences
Must be 18 years or older
Benefits
Remote Flexibility: Work from home or any location with reliable internet
High-Earning Potential: Enjoy competitive commissions on successful bookings
Comprehensive Training: Access free resources to master travel booking and customer service
Travel Perks: Benefit from exclusive discounts and FAM (familiarization) trips
Supportive Community: Collaborate with a passionate team of fellow travel enthusiasts
Work-Life Balance: Set your own hours and work on your terms
Professional Growth: Gain valuable industry experience and advance your career in travel
Exclusive Discounts: Save on both personal getaways and professional travel
Ongoing Support: Receive mentorship, guidance, and resources to help you thrive
Company
Away From Home Travels 2
Building Travel Packages and creating Business Opportunities!
Founded in 2021
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
