Remote Help Desk @ BridgeView | Jobright.ai
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BridgeView ยท 4 hours ago

Remote Help Desk

positionUnited States
timeContract
remoteRemote
seniorityEntry Level
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Comp. & Benefits

Insider Connection @BridgeView

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Join a Help Desk team providing level 1 support for internal users at a credit union.
Handle a lot of calls and log tickets, troubleshoot, escalate in Slack or ticket system.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Help Desk experienceJiraTicket loggingEscalation in Slack

Required

Must live in East Coast time zone.
Entry level to early Help Desk experience
Strong customer services experience with ability to handle a lot of calls.

Preferred

Jira (preferred but can train)

Company

BridgeView

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BridgeView is a talent & technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence.
dateFounded in 2005
location
Denver, Colorado, USA
people-size51-200 employees
web-link
http://bridgeviewit.com

Funding

Current Stage
Growth Stage

Leadership Team

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Chris Beisler
Co-Founder & Managing Partner
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Recent News

Newswire
BridgeView Launches New Branding and Expanded Services
2023-03-11
Company data provided by crunchbase
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