Hunter Wave · 13 hours ago

Remote IT Support Specialist

Philadelphia, PA

Full-time

Remote

Entry Level

2+ years exp

Maximize your interview chances

IT Services and IT Consulting

Insider Connection @Hunter Wave

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Design and develop – Foster and engineer software solutions from conception to deployment. Evaluate customer requirements and determine existing product reach, potential restrictions, and future development feasibility. Work independently while testing all software in a fluid environment, facilitating verification and quality assurance throughout

Coordinate and support – Maintain direct communication with the customer to understand needs throughout the software development lifecycle. Work with the engineering team to execute timely and cost-effective solutions. Provide on-going support and maintenance to the customer as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Computer Science degreeCompTIA certificationNetwork+ certificationMicrosoft MCP certificationOperating systems knowledgeNetwork topologyLinux/Unix commandSoftware engineering toolsProgramming languagesCuriosity for solutions

Required

Two years of experience

Knowledge of all engineering tools and applications and programming languages

One or more of the following: CompTIA or A+, Network+, Microsoft MCP

Advanced understanding of operating systems (Windows 7 or higher and MAC OS X), printing systems, network topology, Linux/Unix command

Continually advancing your knowledge base through certification courses

In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement