Yeshiva University · 5 hours ago
Remote Learning Support Specialist
West Main Street–West James Street Historic District, NY
Full-time
Remote
Entry Level
$27.50/hr - $33/hr
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Responsibilities
Serve as primary resolution resource for Canvas LMS system
Provide excellent customer service through the resolution of help desk tickets
Administer technical support for Zoom, Canvas, and other technology projects as assigned
Troubleshoot technical challenges
Work with faculty at all levels of technical competence
Develop and deliver training materials such as best practices for Canvas to faculty
Continuous learning Canvas-related education technologies
Qualification
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Required
High School Degree or GED
Experience supporting Canvas at the university level
Demonstrated knowledge of online learning and related applications
Understanding of FERPA and other regulations applicable to higher education
Self-driven and able to work autonomously
Excellent customer support and time management skills
Interest in academic technology
Professionalism and high attention to detail
Proficient with Microsoft Suite
Preferred
The preferred schedule is Sunday – Thursday
Benefits
Immediate participation in the University’s retirement plan
Four weeks paid vacation each year
Access to a shuttle to nearby subway locations
Company
Yeshiva University
Yeshiva University is an educational institution that offers various higher education courses and programs.
Founded in 1953
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
$15MKey Investors
American Heart AssociationJim Joseph Foundation
2023-07-26Grant· Undisclosed
2009-04-05Grant· $15M
Leadership Team
Hannah Kotler
Chief Financial Officer, Beren Campus Student Government
Michael D. Schreiber
Vice President for Business Affairs and Chief Financial Officer
Company data provided by crunchbase
