Chatterboxes Pediatric Speech-Language Pathology ยท 5 hours ago
Remote Part Time Patient Scheduling Coordinator
United States
Part-time
Remote
Entry Level
2+ years exp
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Responsibilities
Create perfect matches between patients and SLPs based on multiple variables including clinician expertise, geographic location, availability, and age/diagnosis preferences
Coordinate both teletherapy and in-home visits, using Google Maps to optimize travel routes for clinicians
Maintain a dynamic waiting list using Monday.com to efficiently match clients with available appointment times
Coordinate therapy sessions with private client schools
Maintain up-to-date records in Simple Practice, including new client information, progress reports, and intake forms
Keep clinician availability calendars current and accurate
Track SLP specialties, interests, and availability using Google Docs and Sheets
Communicate efficiently with the team through Slack for all scheduling updates
Guide families through the onboarding process with clear communication and necessary information
Manage appointment modifications and make-up sessions with care and attention
Document special requirements for home visits, including parking, directions, and security details
Provide warm, professional communication via phone and email
Work closely with Clinical Leaders daily to optimize new client placement
Keep SLPs informed of schedule changes and new appointments
Support the entire team in maintaining efficient scheduling processes
Qualification
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Required
Proficiency in Slack for team communication.
Experience with Google Sheets and Google Docs.
Home or office setup that supports efficient working processes.
Comfortable with remote work and self-management once given clear direction.
Minimum of 2 years of equivalent administrative experience.
Self-starter with tenacity, comfortable working independently, multitasking to meet deadlines & ready to deliver.
Proficiency with modern technology and a knack for learning new digital systems.
Demonstrated commitment to customer care, compassion, and satisfaction, with an obsessive focus on timelines and deliverables.
An optimistic, upbeat, and resilient attitude, coupled with a solution-oriented mindset.
Possess an innate commitment to honesty and integrity.
Ability to dial up or down your time commitment to the role which will require an average of 15-20 hours per week but at times may increase based on seasonality.
Comfort with or learning how to use practice management software (Simple Practice).
Experience with productivity tools including Google Workspace, Slack, Zoom and Monday.com.
Ability to quickly learn and adapt to new technology platforms.
Preferred
Bachelor's degree in a related field preferred.
Natural talent for organization and process improvement.
Tech-savvy mindset with eagerness to learn new systems.
Experience with scheduling or dispatching, particularly in home care settings.
Problem-solving abilities that help you tackle complex scheduling puzzles.
Genuine enjoyment in providing exceptional customer service.
Strong communication skills across multiple platforms (phone, email, Slack).
Ability to juggle multiple priorities while maintaining attention to detail.
Benefits
Competitive compensation and job title reflecting your experience and qualifications
Flexibility of remote work, allowing you to achieve a healthy work-life balance while contributing to our team's success
Meaningful part-time role where you directly contribute to children's developmental journeys
Supportive culture that values compassion, creativity, and positive energy
Company
Chatterboxes Pediatric Speech-Language Pathology
Founded in 2007, Chatterboxes is a well-established private practice with deeply rooted referral sources in Massachusetts.
Founded in 2007Newton Upper Falls, Massachusetts, USA
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
