Remote Senior Customer Service Representative @ CCC Intelligent Solutions | Jobright.ai
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Remote Senior Customer Service Representative jobs in St. Cloud, MN
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CCC Intelligent Solutions · 12 hours ago

Remote Senior Customer Service Representative

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Artificial Intelligence (AI)Cloud Data Services
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H1B Sponsor Likelynote

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Responsibilities

Establish fair market value of vehicles assisting insurers in claim settlement
Update vehicle information and determine the availability and price of new or used vehicles
Some outbound calling (non-sales related) required to automobile dealerships and adjusters
Maintain relationships with dealers and claim adjusters
Provide supplemental research as requested
Adhere to attendance, production, quality, and other metric standards

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer service experienceQuiet work environmentCommunicationSelf-motivatedMulti-taskingAttention to detailPositive attitudeIndependent workSome college preferred

Required

High school diploma
3 years prior customer service experience required
Strong verbal and written communication skills
Self-motivated
Ability to multi-task
Excellent mathematical and analytical skills
Exceptional organization skills with attention to detail
Possess a positive attitude and desire to provide outstanding customer service
Strong technical aptitude
Ability to work independently
Quiet and professional home work environment free of distractions
High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload)

Preferred

Some college preferred

Benefits

401K Match
Paid time off
Annual Incentive Plan Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups

Company

CCC Intelligent Solutions

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CCC Intelligent Solutions is a SaaS platform that offers digital and data services for the insurance and automotive industries.

H1B Sponsorship

CCC Intelligent Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (57)
2022 (69)
2021 (54)

Funding

Current Stage
Public Company
Total Funding
$1.32B
2024-06-27Post Ipo Secondary
2024-02-29Post Ipo Secondary· $491.06M
2023-11-09Post Ipo Secondary· $682.5M

Leadership Team

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John Goodson
CTO
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Jason Verlen
SVP Product Management
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Company data provided by crunchbase
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