OGC Global · 2 hours ago

Research Community Coordinator

Philadelphia, PA

Full-time

Remote

Entry Level

1+ years exp

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Business DevelopmentConsulting

Insider Connection @OGC Global

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Responsibilities

Primary point of contact in managing panel implementation and maintenance processes from start to finish

Propose and develop panel recruitment, retention, and engagement strategies through analysis of the available panel data and knowledge of external panel management best practices

Master the panel and project execution platform

Manage day-to-day communications with panel members via email, newsletters, social media etc.

Promptly respond to panel member questions, concerns and issue tickets to resolve problems

Serve as a trusted adviser with your clients - including looking for additional survey opportunities as well as regular business reviews of accomplishments

Stay current on market research panel industry standards, innovations and best practices

Proven ability to manage multiple projects at varying stages simultaneously, with the ability to prioritize accordingly while maintaining superior client service

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Market ResearchSurvey DesignProject ManagementAdvanced ExcelPowerPointQualtricsDecipherSurvey MonkeyMy-Take platformData AnalysisStatistical Research

Required

Bachelor’s degree in Social Science, Management, Statistics, Computer Science, or a related field

1-3 years experience in market research or project management

Advanced Excel and PowerPoint skills

Familiarity with a survey programming tool such as Qualtrics, Decipher, or Survey Monkey

Experience / familiarity with survey design and market research methods

Excellent communication skills and attention to detail

Strong workflow and management skills including organization, time/project management, planning, and implementation

Ability to prioritize and coordinate multiple projects and requests with competing deadlines

Strong critical thinking and adaptive problem-solving skills, ability to reprioritize and/or revise strategy and implementation efficiently and effectively across projects

Capable of working both independently on projects and collaborating with a team

Ability to learn new technological/analytical tools and methodologies quickly

Demonstrated experience and/or interest in survey-based market research, customer experience, data analysis (descriptive statistics) and statistical research concepts