The Harris Poll · 8 hours ago
Research Services Coordinator
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Responsibilities
Review and assign projects using project management software (Asana)
Manage client sample projects by utilizing sample delivery tools (proprietary software and vendors)
Overall research excellence from design through delivery
Develop and maintain quality and productivity standards for all projects
Partner, engage, and collaborate with client services by advising/consulting on best research practices
Serve as a resource for client services and operations throughout the project lifecycle
Understand and monitor external project budgets, investigate issues and recommend appropriate actions
Oversee coordination of fieldwork for client sample studies, troubleshoot and implement creative solutions
Coordinate with external vendors (e.g., translation, sample)
Qualification
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Required
Bachelor’s degree or relevant work experience
Excellent oral, written and interpersonal communication skills
Solid customer service skills
Strong time management and organizational skills
Collaborative and proactive in customer service approach; highly solution focused
Demonstrated effective client management (internal) skills
Ability to handle multiple projects while maintaining a high level of quality
Self-motivator with an interest and enthusiasm for research and problem solving
Proficient in Microsoft Office, intermediate/advanced skills in Word and Excel
Preferred
Market research experience would be a plus
Salesforce (desired)
Experience with email deliverability, Sendgrid and anti-spam laws a plus
Company
The Harris Poll
The Harris Poll is a market research firm that has been tracking public opinion, motivation, and social sentiment.
Funding
Current Stage
Late StageRecent News
2024-12-17
2024-12-04
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