ACU-Serve Corp. · 20 hours ago
Resupply Customer Service Agent
United States
Full-time
Remote
Entry Level
2+ years exp
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Responsibilities
Handle inbound and outbound calls in a fast-paced environment, utilizing telephone dialing system.
Provide excellent customer service to patients.
Utilize listening skills to ensure patients' needs and concerns regarding their equipment or services are addressed.
Assure that all requests are handled accurately and efficiently.
Educate patients on the importance of changing out supplies clinically.
Suggested and insurance approved schedules.
Create sales orders and confirm accuracy of items and patient demographics.
Perform other duties as assigned.
Qualification
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Required
Two years of customer service experience
Customer oriented with excellent oral and written communication skills
Strong written and oral communication skills
Strong computer skills with the ability to navigate multiple software platforms
Self-motivated, team player
Works well in fast paced professional environment
Ability to work independently and meet target goals
Dedicated home office space free of distractions and noise
High speed home internet
Company
ACU-Serve Corp.
ACU-Serve Corp. is an outsourcing company offering HME, DME, infusion outsourcing, and auditing services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Lovell Minnick Partners
2023-10-19Private Equity· Undisclosed
Recent News
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