The TJX Companies, Inc. · 3 days ago

Retail Department Coordinator

Delray Beach, FL

Full-time

Onsite

Mid Level

$13/hr - $13.50/hr

1+ years exp

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Insider Connection @The TJX Companies, Inc.

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Responsibilities

Creates a positive internal and external customer experience

Promotes a culture of honesty and integrity; maintains confidentiality

Takes an active role in training and mentoring Associates on front end principles

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates

Addresses customer concerns and issues promptly, ensuring a positive customer experience

Ensures Associates execute tasks and activities according to store plan; prioritizes as needed

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates

Provides and accepts recognition and constructive feedback

Partners with Management on Associate training needs to increase effectiveness

Ensures adherence to all labor laws, policies, and procedures

Promotes credit and loyalty programs

Supports and participates in store shrink reduction goals and programs

Promotes safety awareness and maintains a safe environment

Other duties as assigned

Qualification

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Merchandising techniquesRetail experienceLeadership experienceProblem-solvingHard-workingTeam player communicationOrganizational skillsAttention to detail