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Company

Transamerica · 3 hours ago

Retirement Plan Technical Support Specialist (Work From Home)

United States

Full-time

Remote

Entry Level

$48K/yr - $60K/yr

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Responsibilities

Research and provide resolution on plan and participant level services being administered to ensure compliance standards are met.

Perform live table updates, inserts, and deletions using DB2 SQL.

Research issues concerning application and process problems; help to identify the “root” cause of the issue and follow through to resolution. Escalate to higher level staff as needed.

Audit, analyze and reconcile data quality reviews concerning participant records being transferred or uploaded; ensure compliance within the plan’s ongoing administrative operation.

Review and analyze retirement plan documents, with system set-up/functionality, to ensure ongoing operation complies with the plan document.

Qualification

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DB2 SQLMS Office proficiencyPension administration experienceAdvanced MS Excel skillsAQT knowledge

Required

Bachelor’s degree in a business field or equivalent experience

Strong analytical and problem-solving skills.

Organizational skills and attention to detail

Technical aptitude

Good written and oral communication skills

Proficiency using MS Office

Preferred

Pension/retirement administration experience

AQT knowledge

Advanced skills in MS Excel

Benefits

Pension Plan

401k Match

Employee Stock Purchase Plan

Tuition Reimbursement

Disability Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Career Training & Development Opportunities

Paid Time Off starting at 160 hours annually for employees in their first year of service.

Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

Adoption Assistance

Employee Assistance Program

College Coach Program

Back-Up Care Program

PTO for Volunteer Hours

Employee Matching Gifts Program

Employee Resource Groups

Inclusion and Diversity Programs

Employee Recognition Program

Referral Bonus Programs