Coursera · 2 days ago

Rev Ops Systems Associate

United States

Full-time

Remote

Entry, Mid Level

$65K/yr - $82K/yr

2+ years exp

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Comp. & Benefits

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Responsibilities

Work on Salesforce.com development and maintenance (Sales Cloud)

Work on Salesforce CPQ administrative tasks

Maintain and develop integrations across our different business tooling

Work with Sr Process & Technology Manager and Strategy & Planning team to define business problems, identify key requirements, document functional and technical designs, create user stories, and coordinate implementation with offsite development team

Define clear acceptance criteria and test cases, identify test users, and coordinate user acceptance testing (UAT) to ensure business requirements are met and upheld.

Maintain data quality and hygiene standards Salesforce, including running bulk data import/updates

Qualification

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SalesforceRevenue OperationsProcess DesignSales CloudSenior AnalystConsultingFlow AutomationUser ManagementReport GenerationDashboard GenerationSalesforce CPQPrice RulesProduct RulesDiscount SchedulesApproval RulesProduct ConfigurationSubscription SaaSKey MetricsProject ManagementProblem-SolvingAttention to DetailAnalyticalSales/CS Supporting ToolsAgile MethodologiesSprint PlanningJiraServiceNowLarge Enterprise Sales Organization SupportSalesforce.com CertificationsAdmin

Required

2+ years of experience designing revenue operations processes and building custom solutions in Salesforce (sales cloud) or working as a sr analyst in a Saleforce.com consulting practice.

Experience working with Salesforce.com (flow automation, user management, report, dashboard generation), Salesforce CPQ (setting price and product rules, discount schedules, approval rules, product config)

Understanding of subscription SaaS model and key metrics

Strong ability to manage multiple projects with conflicting priorities with high attention to detail

Methodical and analytical. Able to translate problems into solutions.

Preferred

Bachelor’s degree in Computer Science or Business, or equivalent experience

Experience working on Sales/CS supporting tools such as Clari, Gainsight, LeanData, Gong, CLM tools such as Docusign/ Ironclad, Data Enrichment tools and data standardization tool (DemandTools)

Experience working in Agile methodologies, sprint planning and using tools such as Jira/ ServiceNow.

Experience supporting a large enterprise sales organization

Salesforce.com Certifications such as Admin, Advanced Admin, Platform App Builder, Sales Cloud Consultant, and CPQ Specialist.