Thriveworks · 20 hours ago
Revenue Cycle Management (RCM) and Client Journey Director
United States
Full-time
Remote
Director/Executive
10+ years exp
Maximize your interview chancesHealth CareMental Health
Insider Connection @Thriveworks
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
This role will oversee multiple teams and will work with the Head of Revenue Cycle Management to coordinate all Revenue Cycle Management responsibilities, projects, and initiatives.
Monitor daily production of claims, denials, appeals, and identify ways to optimize cash posting and collections and maintain reporting
Be an effective change manager that can present data to explain why change is required and then execute the changes with minimal disturbance to ongoing operations
Collaborate with Center of Excellence to ensure that the client receives a transparent and pleasant billing experience
Maintain and/or create policies and procedures to ensure that staff are trained correctly and have a reliable resource
Ensure compliance with Federal, State, and payer specific billing requirements
Stay informed of industry trends and regulations to ensure that we have competitive RCM processes in place
Support vendor relationships to achieve goals and objectives
Support the integration of company mergers and acquisitions
Target revenue recovery efforts throughout the reporting areas by analyzing problems and presenting solutions. Present findings that can be shared with staff, leadership, and the external stakeholders.
Provide expectations and metrics to the staff that align with company goals
Lead and mentor the growth and development of the RCM staff by providing routine assessments of their performance
Drive RCM projects and implementation efforts and ensure timely completion
All other duties as assigned to support the improvement of the patient’s billing experience
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor's degree in business administration, finance, healthcare administration, or a related field or equivalent experience required
10 + years in relevant healthcare and RCM leadership experience
Experience with self-developed systems planning, delivery, deployment, validation, and support
Strong data and analytical skills
Strong presentation skills and experience presenting and communicating with the executive team
Proven project management, transformation experience, and some knowledge of technology platforms
Thorough knowledge of patient financial standards relating to billing, collections and cash posting.
Superior critical thinking, analytical and problem-solving skills
Ability to lead cross-functional teams in Discovery and Development
Strong interpersonal skills with experience motivating and leading a group of long-tenured employees
Excellent communication, relationship building, time management, and organization skills are necessary
Ability to make quality, independent decisions as well as the ability to collaborate effectively to make decisions with other leaders
Ability to work in a high volume, fast-paced environment with tight deadlines and multiple interruptions
Requires up-to-date knowledge and understanding of Federal compliance and OIG initiatives that impact the healthcare industry
Benefits
An amazing team culture
Professional development & advancement opportunities
401K with 3% employer match
Healthcare, Dental, Vision, and life insurance benefits
Paid time off and paid holidays
Professional EAP program for team members & household
Additional coverage options available such as Short Term Disability, Long Term
Company
Thriveworks
Thriveworks offer a variety of mental health services, including depression therapy, marriage counseling, life coaching, & more.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Wellington Management
2021-07-26Series Unknown
Leadership Team
AJ Centore
Founder & CEO
Hampton Catlin
CTO
Recent News
Behavioral Health Business
2024-12-17
2024-10-30
Company data provided by crunchbase
