Foodsmart · 10 hours ago

Revenue Cycle Management Manager

United States

Full-time

Remote

Mid Level

$85K/yr - $95K/yr

3+ years exp

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FitnessFood and Beverage

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Responsibilities

Own the end-to-end customer billing processes and experience: Manage all billing communications, ensuring a seamless process for both patients and health plans.

Claims Management: Follow up on claims submissions to monitor reimbursement, communicate directly with our RCM partners and health plans to resolve billing matters.

Error Analysis: Research, analyze, and review submitted claim errors and rejections, identifying areas for correction and implementing necessary changes to improve accuracy.

Reporting and Documentation: Handle and prepare insurance claims and billing reports, contributing to the month-end closing processes.

Stakeholder Liaison: Act as the primary liaison between internal stakeholders (including finance, product, and engineering teams) and external partners, ensuring effective communication and resolution of billing issues.

Process Improvement: Identify pain points in our processes and systems, collaboratively arrive at requirements with stakeholders, and work with Engineering to provide feedback on developed solutions.

Mentorship and Team Building: Support the growth of the RCM team, providing guidance and potentially adding new resources to enhance team capability.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Medical billingClaims submissionGoogle SuiteEMR softwareCommunication skills

Required

Possesses 3-5 years of expertise in patient or medical billing, including claims submission and processing.

Proficiency with Google Suite, including Google sheets and slides.

Tangible outcomes throughout your career, or at minimum a proven curiosity, to enhance systems and product for improved claims collections and data visibility.

Previous experience working with different EMR and RCM softwares, as well as a diverse set of health plan portals.

Strong written and verbal communication skills in working with health plan partners to resolve payment issues favorably.