North Carolina Department of Revenue · 4 hours ago

Revenue Officer II TPAC

Apex, NC

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Collect or resolve all out-of-state accounts receivable by conducting investigative research, interpreting and enforcing North Carolina tax laws, and actively collecting liabilities due to the state.

Actively enforce the NC Revenue laws as they apply to all out-of-state entities to attain the highest degree of compliance with these laws while ensuring public trust and confidence.

Engage in all activities involving the collection and resolution of delinquent taxes including, requesting special assessments, working with taxpayers to meet criteria for an installment agreement, submitting Offers in Compromise, and performing financial adjustments, as well as submitting cases for action by the Large Case Unit.

Use comprehensive knowledge of all tax schedules and revenue laws to determine tax liabilities, secure delinquent tax returns, conduct tax investigations and resolve cases.

Ensure impeccable communication and decision-making skills as erroneous actions by the members of the unit could result in undue hardship on taxpayers and could result in legal action being initiated against the Department.

Work independently due to the virtual nature of the Unit.

Maintain a flexible schedule to accommodate taxpayers and N.C. out-of-state auditors in different time zones.

Qualification

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State tax lawsFederal tax lawsIntegrated Tax Administration SystemInternal Revenue CodeAccounting principlesTax schedulesCollection processInvestigative research

Required

Thorough knowledge of State and Federal tax laws as they apply to out-of-state accounts receivable

Thorough knowledge of the department's assessment and collection process and procedures, including the ability to determine or adjust a taxpayer's liability

Thorough knowledge of the Department's Integrated Tax Administration System including the ability to make adjustments to taxpayer accounts as deemed appropriate

Thorough knowledge of the Internal Revenue Code, administrative interpretations, accounting principles and all tax types and schedules and their application and administration

Bachelor's degree in Business/Public Administration, Economics, Accounting or related field from an appropriately accredited institution and three years of experience in accounting or collection work involving public contact; or an equivalent combination of education and experience.