Headway · 10 hours ago
Revenue Operations Lead, Processes
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Responsibilities
Design, build and implement foundations for a variety of 0-1 initiatives within the Revenue Operations function.
Drive the build, execution, monitoring, & ongoing improvement of the quota close process for both sales and customer success.
Evaluate areas of improvement across our entire sales funnel, leveraging automation and tooling to increase efficiency and extend bandwidth.
Lead cross-functional efforts with other revenue operations pillars (strategy and systems), growth functions (marketing, sales, customer success, enablement), and other departments (including operations, payer, product/ENG) to drive core growth processes and achieve team OKRs.
Qualification
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Required
5+ years of experience in a role that requires analytical problem solving, operational rigor, and complex problem solving.
Experience in strategic management consulting and/or experience in Business Operations or Strategy roles in high growth startups.
Experience designing and owning end-to-end critical business processes.
Experience working cross-functionally with business unit leaders (e.g. sales, customer success, marketing) & other revenue operations leaders.
Self-starter, with the ability to distill complex problems into simple solutions.
Highly data-driven and can drive complex analyses and translate them into key actionable insights, projects, and OKRs.
Systems thinker, inclined to solve problems with product and automation.
Thrive at operating in a hyper-growth startup, remaining flexible, and willing to adjust when needed.
Preferred
Prior experience in Growth function is a nice to have.
Experience with Salesforce and sales/customer success tools (Outreach, Gainsight, LeanData, Chili Piper, etc) is a strong plus.
Benefits
Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
Company
Headway
Headway is a mental healthcare system that helps users have access to affordable healthcare.
Funding
Current Stage
Late StageTotal Funding
$325.5MKey Investors
Spark CapitalAndreessen HorowitzAccel
2024-07-23Series D· $100M
2023-10-05Series C· $125M
2021-05-04Series B· $70M
Recent News
2024-12-17
Real Deals
2024-05-12
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