HashiCorp · 1 day ago
Revenue Operations Manager- Technical Field Operations
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Cloud InfrastructureCyber Security
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Responsibilities
Partner with Value Engineering leadership in setting the vision, planning for, and driving the strategic direction of the organization
Drive department-wide reporting for measures of success
Own the reporting and system requirements for internal VE systems
Report in multiple formats (CRMs, BI tools, and spreadsheets)
Maintain and report on how VE metrics align with the rest of the business
Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
Build reports and dashboards using Sigma, SQL, and other scripting and statistical tools
Work with and mentor junior analysts on how to use more advanced methods and solve challenges
Provide insights to help Value Engineering leaders understand user dynamics, user behaviors, and long-term trends
Identify and measure levers to help move essential metrics and make recommendations
Deep dive regularly into metrics to identify root cause issues/opportunities and follow through with action-oriented insights
Report against our goals by identifying essential metrics and building executive-facing dashboards to track progress
Participate in global and geo sales strategy & planning activities
Define charter, impact, goals, and milestones with tiger teams on strategic projects
Build strong, trust-based relationships with leaders of the technical field organization leadership, sales operations, product management and engineering departments
Partner cross-functionally to maintain/improve the baseline solutions used by SEs globally
Partner with SE Ops, CS Ops, and PS Ops to integrate or update the customer journey, systems, and other solutions that VE provides to the TFO teams
Qualification
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Required
5+ years of experience in data analytics, consulting, or related role
Have Sales Operations or Revenue Operations experience
Deep understanding of pre and post sales operations processes, methodologies, and technologies
Experience with Sigma Computing and Snowflake
Experience using statistical methods to analyze data, identify patterns, conduct root cause analysis, discover insights, and recommend solutions
The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
Ability to infer useful forward-looking directions from results of retrospective analysis
Maintain exceptional understanding of business KPIs and related business/customer processes to ensure the relevancy of the model
Experience in working with cross-functional teams to deliver results
Ability to communicate results clearly and a focus on driving impact
A demonstrated ability to manage and deliver on multiple projects with a high attention to detail
Solid business acumen and experience in synthesizing complex analyses into actionable recommendations
A builder's mindset with a willingness to question assumptions and conventional wisdom
A degree in Math, Statistics, Economics, Computer Science, or a similar domain
Ability to carry multiple tasks or critical projects and prioritize in a growing company
Exhibit exceptional communication skills needed to articulate the model's impact in business terms, whether to front-line managers or to executive leaders
Understand or have experience engaging with customers in the SaaS space
Track record of productivity and efficiency improvement
Proficiency in effective decision-making
Preferred
Document Management tools/AI knowledge a plus
Company
HashiCorp
HashiCorp is a remote-first company that solves development, security, and operations challenges in infrastructure.
H1B Sponsorship
HashiCorp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (18)
2022 (42)
2021 (31)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$349.18MKey Investors
Franklin TempletonIVPNotable Capital
2024-04-24Acquired· undefined
2022-07-29IPO· undefined
2021-03-01Secondary Market· undefined
Recent News
2024-10-22
2024-10-19
2024-10-18
Company data provided by crunchbase