Trend Health Partners · 1 day ago

REVENUE OPTIMIZATION SPECIALIST (US REMOTE)

United States

Full-time

Remote

Entry, Mid Level

$60K/yr - $65K/yr

2+ years exp

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Health CareHospital

Hiring Manager

Nanette King, PRC

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Responsibilities

Reconcile TREND inventory to client inventory

Push inventory in client review to improve conversion rate

Identify gaps in processing and make recommendations to Client Success Directors to improve processes going forward

Follow-up on assistance requests including: TRENDResolve user questions/assistance requests, Pre-approval outside of TRENDResolve, Rejections

Denial follow-up

Compile information and statistics and make recommendations to Client Success Directors to improve future denial rates

Monitor incoming and outgoing data files for delays or issues

Monitor Data Injection dashboard

Monitor Imports and Exports

Monitor manually identified refunds and identify trends that indicate potential data or analyst issues; Make recommendations to resolve these issues

Provide client support (i.e., application support, workflow/invoice follow-up and monitoring, needs assistance requests, denials, address daily client questions/requests, TRENDConnect training and demos)

Continuously remain educated on client process and procedures to identify obstacles in meeting client needs

Work with clients to implement process improvements (i.e., client-side process improvements, improve AR conversion rates, etc.)

Qualification

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Healthcare experiencePayment integrity experienceMicrosoft ExcelChange management

Required

Bachelor’s degree with major coursework in Business Administration, Marketing, Healthcare or related field required. Equivalent work experience in a similar position may be substituted for educational requirement

2+ years of healthcare and/or payment integrity experience

Experience using Microsoft Excel

Ability to drive change and effectively manage communication with internal and external customers

Proven experience working in a fast-paced environment, team environment

Superior organization, communication, presentation, and analytical skills