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Glow Networks · 2 days ago
Ribbon C15 Translations Engineer
United States
Contract
Remote
Senior Level
$45/hr - $55/hr
10+ years exp
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Hiring Manager
Mark Jacobs
Insider Connection @Glow Networks
Responsibilities
Perform duties as a Ribbon C15 Switch Engineer
Write, evaluate, and correct switch translations
Manage repairs of the Ribbon C15 Dial Central Office (DCO) switching systems utilizing technical resources and circuit records
Perform cutover from legacy switch to C15
Resolve ticket escalations including calls, emails, and alerts through various network monitoring and ticketing tools
Support maintenance activities on Ribbon C20 switch, may also be asked to support DMS 10, and G5 Gateway
Perform fault isolation as needed to resolve reported switch problems
Qualification
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Required
High School Diploma or GED required
10+ years of Ribbon C15 switch translations experience
Other Ribbon and general telecom switch, including VoIP knowledge and experience
SME for C15 Soft Switch (VoIP) and (DMS10) translations including dial plan management
5 - 10 years’ experience with: cCommon XML-based element manager, command line interface or Windows GUI
5 - 10 years’ experience with: Integrated AMA collection — Telcordia BAF recording with FTP retrieval
5 - 10 years’ experience with: Integrated media and application server and respond to alarms that appear
5 - 10 years’ experience with: SNMP email or paging alert for alarms integrated test head for line and loop testing
5 - 10 years’ experience with: Effective Quality of Service tools to monitor VoIP user experiences
Always promote and maintain a high standard of customer service
Conduct virtual training, as needed
Strong teamwork, good communication and documentation skills
Preferred
Experience with Verizon, Frontier or GTE
Company
Glow Networks
Glow Networks provides complete network services for carriers, equipment vendors, and enterprise customers
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2010-05-14Acquired· by Movate
Leadership Team
Dharamjeet Taunque
Global Chief Executive Officer
Company data provided by crunchbase
