Commercial Bank of California ยท 2 days ago
Risk Analyst
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BankingFinancial Services
Insider Connection @Commercial Bank of California
Responsibilities
Conduct daily, weekly, and monthly reviews of transaction activity.
Analyze increased credit risk, transaction trends, chargeback/Dispute activity, and fraud patterns.
Review merchant websites for compliance and conduct evaluations on high-risk accounts.
Analyze credit, financial, and underwriting documentation to make decisions on reserve amounts and releases.
Make outbound verification calls and educate merchants on processing guidelines and security measures.
Proactively monitor merchant activities for compliance with regulations and policies.
Review portfolio for suspicious activity, investigate potential fraudulent merchant activity, and collect funds owed to the company.
Resolve complex problems independently and manage multiple tasks/projects simultaneously.
Communicate actions and outcomes to stakeholders in a professional manner.
Perform other duties as assigned.
Qualification
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Required
Thorough understanding of TSYS CBOS functionality
Experience with TSYS CBOS Risk Monitoring System
Analyzing credit risk, transaction trends, chargeback/Dispute activity, and fraud patterns
Knowledge of chargeback reason codes
Knowledge of the Visa/MasterCard/Discover rules/regulations
Proactively monitoring merchant activities for compliance with laws, rules, regulations, and policies
Ability to resolve complex problems with minimal guidance
Ability to independently manage multiple tasks/projects and deadlines simultaneously
Excellent verbal and written communication skills
Proficient computer skills in Word and Excel
Experience with various tools such as MATCH, GIACT, Lexis Nexis, Merlink, Web Crawling Service, etc.
Knowledge of various verticals and associated risks
Minimum of 3 years prior experience in a Risk Management or Credit Underwriting role, preferably within the payment card industry
Prior use of transaction monitoring or risk assessment software and reporting tools
Experience with High-Risk payment processing required
Preferred
Spanish language proficiency
Prior merchant services experience
Company
Commercial Bank of California
Commercial Bank of California is a full-service bank that offers traditional deposit, online and lending services. It is a sub-organization of CBC Bancorp.