NMI · 2 days ago
Risk & Underwriting Analyst
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Financial Services
No H1B
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Responsibilities
Review merchant transaction details and make decisions based on parameters as well as processing activity (i.e. merchant's average ticket, month-to-date volume vs expected volume, invalid authorizations, ACH returns, and chargebacks)
Review daily monitoring reports (i.e. chargeback, retrieval and next day funding summary reports). Take appropriate action where appropriate to resolve chargeback related problems
Recommend accounts for termination, as appropriate
Investigate accounts to identify risks (i.e. fraudulent merchants, card testing, money laundering, account takeover, and other fraud or risk vectors)
Review merchant exception reports and act on issues in accordance with procedures
Perform periodic risk based merchant reviews
Provide backup support to the underwriting team to assist in underwriting merchants when necessary
Contact merchants and secure supporting documentation to support underwriting and/or risk management work, as needed
Contribute to root cause analysis to identify opportunities to better predict, prevent, and mitigate risk within NMI’s existing process
Assist with internal quality assurance reviews
Support continuous monitoring efforts and processes to maintain compliance with NMI’s risk tolerance
Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models
Manage assignments of additional risk and underwriting related initiatives as assigned
Qualification
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Required
High school degree or equivalent; Associates and/or Bachelor’s degree preferred
Minimum of 1 to 3 years of risk management experience in the financial services, FinTech and/or payments industry
Experience applying critical thinking and problem solving; challenge the status quo to generate new ideas and take an open minded approach to situations
Self-starter able to maintain a high level of accuracy in a high-speed environment
Ability to maintain confidential customer & Company information in a responsible and secure manner
Ability to work independently with minimal supervision
Open to learn and adapt to ongoing changes and new processes
Knowledge of risk schemes, risk prevention methods, and risk detection tools
Experienced in risk analysis, identifying fraudulent trends, managing investigations and mitigating credit and/or risk losses
Exercise sound judgment in assessing potential regulatory and reputational risks
Exceptional written and verbal communication skills
Preferred
Knowledge of Aperia, ScanX, Merchant Central, CBOS, and/or TSYS a plus
Specific industry certification such as CAMS, ETA CPP, or CPFPP a plus
Benefits
Flex PTO
Health, Dental and Vision Insurance
13 Paid Holidays
Company volunteer days