76 applicants

Company

Adaptec Solutions · 5 hours ago

Robotic Field Service Engineer

Richmond, VA

Full-time

Remote

Mid, Senior Level

$30/hr - $45/hr

5+ years exp

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Industrial AutomationSoftware

H1B Sponsor Likely

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Responsibilities

Deliver service and PMs to end users as required

Provide remote technical support to customers as needed

Provide support to operations & engineering on projects

Provide in-depth programming expertise to customers

Programming of Fanuc robotics and Rockwell Platforms to either optimize or fix manufacturing needs.

Programming of visions systems including and not limited to, Fanuc IR (3DV, 3DAS, 2D), Keyance Binpicker solutions, Cognex spreadsheet.

Programming of Fanuc robotics and Rockwell Platforms for new systems.

Providing on-site programming support for manufacturing jobsites, No more than 2 weeks at a time.

Provide engineering support for projects as required.

Provide detailed reports to your management on day to day activities.

Monitor/manage Fanuc robot automation tech support requests ensuring swift resolution

Provide troubleshooting and repairs to Fanuc robots and other equipment as required

Provide in depth details of Robotic repair quotes to the Service Administration team

Support our customers on complex robotics and controls technical issues

Serve on a rotation for on-call services

Requires extensive (75%+) travel (domestic) for field service work, preventative maintenance visits, equipment installation, troubleshooting, On-site programming and providing training

Work in collaboration with Regional Managers and Service Administration to support customer needs

Provide advanced robotics technical advising to customers when required

Work closely with Service Coordinators to ensure all local technicians scheduled and utilized at 88% or better

Monitor/manage Fanuc robot automation tech support requests ensuring swift resolution

Provide PM service on Fanuc robots in compliance

Provide PM service on Fanuc robots in compliance with OEM standards

Provide in-house Fanuc robot repairs at one of our facilities when required

Perform complex robotics service repairs and routine maintenance at customer sites

Support material handling service as required by the territory.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Fanuc robotics programmingRockwell Studio 5000Technical supportPreventive maintenanceField service principlesMicrosoft ExcelMicrosoft WordBasic equipment knowledgeAutoCADProject management skills

Required

Two-year college technical degree in Automation Maintenance or Electrical Technology or equivalent experience.

A minimum of five years’ experience in automation support environment preferably on Fanuc robots.

An in-depth understanding of Fanuc Robot 'TP' or Rockwell Studio 5000 platform.

Understanding of basic Microsoft Excel and word capabilities.

Computer proficiency includes word processing, spreadsheets, and generating reports using standard software applications.

Strong knowledge of field service principles and practices, customer requirements and technician requirements.

Knowledge and understanding of preventive maintenance programs, OSHA regulations, customer protocols and repair processes and procedures across automation product lines.

Analytical, critical thinking, negotiating, managerial, organizational, decision-making, conflict resolution, and problem-solving skills.

Working knowledge of industry field service and installation processes and requirements.

Ability to read plans, specifications, and schematics.

Demonstrates organizational and project management skills, including ability to set and manage multiple priorities, and to set and meet deadlines.

Excellent written and oral communication skills to interact with diverse internal and external groups.

Detail oriented demonstrating an ability to capture all the key information daily to develop and maintain strong training programs.

Knowledge in Basic Equipment and Machinery.

Knowledge in various Computer Software like Microsoft Word, Outlook, PowerPoint, Excel, company ERP systems, and AutoCAD.

Benefits

Generous paid time off (PTO)

11 paid company holidays including your birthday

Health, dental and vision insurance

HSA/FSA accounts

401(k) match

Short-term/long term disability coverage

Basic life/AD&D insurance

Education assistance

Company

Adaptec Solutions

Aloi Materials Handling & Automation is provides automated and integrated solutions for various material handling needs.

Founded in 1977

Rochester, New York, USA

201-500 employees

https://aloi.com/

H1B Sponsorship

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Trends of Total Sponsorships

2023 (1)