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Company

GrayMatter Robotics · 2 days ago

Robotics Field Applications Engineer

Remote - USA

Full-time

Remote

Entry, Mid Level

$60K/yr - $80K/yr

2+ years exp

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Responsibilities

Make service calls to the customer when issues cannot be resolved over the phone.

Respond to customer texts and calls on the use of the system

Work with the product and engineering teams to improve both the customer experience as well as the Field Application Engineer experience.

Support local customer as needed. Regular visits required

Preventative maintenance and troubleshooting

In downtime assist other departments remotely

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Hardware/Software skillsTechnical problem solvingPower toolsMeasurement toolsEngineering DegreeIndustrial facilities knowledgeCyber-physical systemsROSPythonC++

Required

2+ years of industry experience demonstrating hands-on Hardware/Software skills, experience with manufacturing automation or similar field

Demonstrate knowledge in troubleshooting and use of tools, hand tools, power tools, measurement tools, etc.

Effective communication skills and strong interpersonal skills to work with internal and external stakeholders

Perform multiple tasks concurrently and respond to emergency situations effectively

Ability to communicate technical/complex information both verbally and in writing. Documentation is key.

Ability to solve technical problems effectively, efficiently, and independently

Willing to travel up to 75% of the time and work with customers at their sites nationwide (mostly located along the east coast)

Preferred

Bachelor’s Degree in Engineering (or a related discipline), or equivalent professional experience

Familiar with industrial facilities and equipment

Experience resolving software and hardware challenges in complex cyber-physical systems

Basic experience with ROS, Python, and/or C++ coding

Benefits

Unlimited PTO

401(k) plan + employer match

Regular offsite events

A discretionary fund for enhancing productivity

Company

GrayMatter Robotics

GrayMatter Robotics provides AI-powered robotic solutions that enhance productivity and efficiency for high-mix manufacturers.

Founded in 2020

Gardena, California, USA

11-50 employees

https://www.graymatter-robotics.com

H1B Sponsorship

GrayMatter Robotics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (7)

2022 (1)

2021 (2)