MRO · 2 days ago

ROI Quality Analyst - Remote

Nashville, TN

Full-time

Remote

Entry Level

Maximize your interview chances

AccountingCompliance

Insider Connection @MRO

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with medical records requests.

Providing world-class customer service to patients and clients while ensuring patient privacy.

Handling high call volumes while maintaining a high level of service and professionalism.

Maintaining all established production/quality goals, while managing assigned accounts within MediCopy’s established turn-around time.

Reviewing records pulled by the ROI Account Manager to ensure accuracy and compliance with MediCopy policies/procedures as well as state/federal regulations.

Creating invoices for medical record requests in accordance with state/federal regulations, when necessary.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

HIPAA GuidelinesDiploma/GED