35 applicantsPosted by Agency

Company

Quantum World Technologies Inc. · 10 hours ago

RPA Operations Lead Architect

United States

Contract

Remote

Senior Level, Lead/Staff

10+ years exp

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ConsultingHuman Resources

Hiring Manager

Sachin Singh

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Responsibilities

Lead Automation Platform Operations including RPA platform support to ensure high availability of the platform

Responsible for operations of the automations running on the platform This includes an estate of RPA bots and other automations that are part of the Automation ecosystem at Client

Responsible to handle infrastructure needs of the Automation platform

Experience in UiPath Development as well as supporting them in Production

Experience in Monitoring Orchestrator BOTs for failures troubleshooting and fixing them

Work with Nearshore and offshore Operationsplatform support team to ensure service requests incident change and problem management within defined Service Level Agreements

Work with UiPath Support team to resolve UiPath product issues within defined SLAs

Ensure effective communication and coordination with infrastructure cloud hosting services team UiPath and Azure teams in case of major incident management

Engage and collaborate with various Business Units who are the RPA and Automation Platform users

Willing to work in CST shifts to manage the bots that span multiple timezones and are governed by strict SLAs Also extend on call support during weekends and month ends whenever required including nonBusiness hours

Actively engage with stakeholders from multiple business functions to ensure effective communication and information exchange to meet business expectations

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

UiPath InfrastructureUiPath DevelopmentCloud migrationRPA Operations ManagementUiPath Orchestrator.NETITIL processesService NowAzure CloudAgile practicesVB ScriptingArchitecture Principle DesignBusiness Process DesignGitHubAzure DevOpsComputer VisionUiPath InsightsUiPath Automation CloudTest ManagerCyber Ark APIsCode deploymentsCode reviewsCapacity PlanningChatbot - Kore.AIEA FrameworksEstimationIDP - ABBYY FlexiCaptureIDP - ABBYY VantageIDP - Automation Anywhere Document AutomationIDP - Azure AI Document Intelligence

Required

Graduate/Postgraduate in Science/Engineering/Computer Science

10 years of relevant IT experience with at least 3-4 years of experience in managing RPA operations

Experience in managing UiPath platform

Experience in ITIL process Service Now ticketing tool

Experience in Azure Cloud ITSM and Agile practices GitHub Azure DevOps

Must have experience on the following: UiPath Orchestrator, Computer Vision, UiPath Insights, UiPath Automation Cloud, Test Manager, Configuring Robots and Users, complete Orchestrator Management, Cyber Ark APIs, Code deployments experience on UiPath, Code reviews

Must have experience on VB Scripting and Dot net