200+ applicants

Company

PCNA · 3 hours ago

Sales Development Representative

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Manufacturing

Hiring Manager

Sarah Hunsberger

Insider Connection @PCNA

Discover valuable connections within the company who might provide insights and potential referrals.
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Responsibilities

Cultivate and build relationship with leads, underpenetrated or inactive accounts to capture and maintain their interest in doing business with PCNA

Leverage Marketing Qualified Leads to proactively reach out to customers to engage, inform, and assist in communicating the benefits of PCNA

Educate customer on PCNA website and train on self-service tools including how to search for products, make a virtual, order samples, and utilize knowledge centers

Educate customer on 'who is PCNA' including products, services, and how to place an order

Execute email outreach using campaign tools and make outbound calls to better understand lead profile, key opportunities, and priorities

Offer samples or other incentives to maintain engagement and interest with lead

Facilitate lead transition to customer service or inside sales rep with 'order ready' customer

Document a summary of the opportunity in CRM for effective handoff

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer focusSalesforceMicrosoft OutlookBusiness developmentPowerPointExcelHighspotPromotional products experienceDesire to learn technology

Required

Strong written communication skills and ability to craft customer facing emails

Strong verbal communication skills both over phone and videoconferencing

High energy and enthusiasm for helping customers

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

Desire to learn new technology and modern sales tools

Proficient in Salesforce

Experience with Microsoft Outlook

High School Equivalent or GED

5 years’ experience in customer service, account management, business development, or related

Preferred

Experience in the promotional products industry

Experience with Powerpoint and Excel a plus

Experience with Highspot sales enablement tool a plus

Benefits

Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!

Flexible scheduling

401k Matching

Generous Paid Time Off and Holidays

PCNA Cares Share Fund – donating to teammates in times of need

Company

PCNA

PCNA is the largest distributor of customized and personalized hardgoods and apparel, operating on five continents and selling in more than 100 countries.

Founded in 2005

New Kensington, PA

1,001-5,000 employees