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Company

My Legal Academy · 23 hours ago

Sales Director

California, United States

Full-time

Remote

Director/Executive

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Responsibilities

Manage the sales team and sales related processes, including pipeline, quotas, reporting and performance.

Define, set up and implement effective performance metrics and KPIs in alignment with the company strategic objectives.

Manage sales commission models and adjust based on business targets, revenue volumes, new product introduction and other internal strategic objectives, ensuring optimal P&L and sales team performance.

Utilize strategic financial and sales reporting to optimize effectiveness of the sales process via cost-benefit and main metrics analyses (such as customer acquisition cost (CAC), customer lifetime value (CLTV), annual contract value (ACV), customer retention (churn rate).

Develop and implement sales strategies to meet sales quotas, revenue targets and increase market share.

Hire, coach, manager and terminate talent as appropriate. Focus on employee satisfaction as well as customer retention.

Coach team on renewing, upselling and cross-selling.

Train, guide and provide hands-on assistance on pricing negotiation and proposals as needed to close deals.

Analyze sales trends, forecast revenue, define quotas and implement methods for growth and retention of customer base.

Liaise with Marketing, Operations and Customer Service to ensure brand consistency, customer satisfaction and new business growth.

Assist with customer issues and work to develop positive solutions.

Act with unwavering integrity with team, company and customers at all times

Occasional overnight travel to conferences and business events.

Deliver individual sales, as defined and agreed upon during business and performance reviews, but at a minimum of two (2) deals per month on average in the first 180 days.

Other projects as assigned.

Qualification

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Sales strategy developmentPerformance metrics implementationSales forecastingCustomer acquisition cost analysisCustomer lifetime value analysisSales team managementCoachingMarket trend analysisCompetitor analysisCustomer retention strategiesCross-sellingUpselling

Required

Oversee the Sales teams' operations and strategies.

Research market trends and conduct competitor analysis.

Develop and implement sales strategies.