Trace3 · 4 hours ago

Sales Enablement and Operations Manager (Remote)

Denver, CO

Full-time

Remote

Mid, Senior Level

$114K/yr - $170K/yr

5+ years exp

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Responsibilities

Develop, maintain, and standardize sales enablement content to support Managed Services offerings; ensuring all materials are always accurate, relevant, and client-focused (Service Briefs, Sales Plays, Pitch Decks etc..).

Provide training and guidance to sales teams to effectively communicate the value of Managed Services.

Act as a trusted advisor and liaison between pre-sales, delivery, and clients to ensure seamless transitions and onboarding.

Gather feedback during pre-sales and delivery phases to drive service improvements and client satisfaction.

Ensure the Managed Services business unit is perceived as an easy-to-work-with, client-focused organization.

Work across regions to ensure consistency in messaging, processes, and deliverables.

Engage regional leaders and stakeholders to align pre-sales strategies with regional needs and goals. Promote collaboration between distributed teams and foster a unified Managed Services approach.

Align with Selling Regions, Business Unit Leaders, Strategic Alliances, and Marketing to achieve demand generation and new revenue acquisition impact.

Foster close, cooperative relationships with peer leaders, sales reps, solution engineering, and sales support personnel.

Onboarding and assisting in creating and developing a Learning and Development Program. Sales team capability and performance reporting.

Proposal, content repository, continuous improvement, sales support materials. Maintain internal and external facing platforms with accurate and relevant material and messaging.

Reinforce, support, and maximize partner funding programs.

Travel, plan, and participate in sales/company-related events.

Identify where enhancement is needed in sales practices, make suggestions, and assist in improvements.

CRM and CPQ development: Data/ process governance, and end-user functionality support necessary to improve efficiency and reporting. Qualification to close process optimization.

Develop and maintain data management systems and dashboards. Enforce data hygiene, governance, and enrichment and prepare pipeline reports/ forecasting.

Create and maintain documentation: sales processes, training, and document version management.

Enforce acceptable ideal customer profile inside of pursuits, Go/ No-go LDP process.

Create “Win Wires” for new logo closes and correspondences to the company, alliances, and partners.

Launch and manage effective incentive programs

Qualification

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Sales EnablementMS OfficeCPQ Automation ToolsContent CreationProject ManagementAnalytical Initiatives