Omilia - Conversational Intelligence · 8 hours ago
Sales Enablement Manager
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Responsibilities
Design and implement sales onboarding programs to equip new hires with Omilia's product knowledge, value propositions, and sales processes, including key methodologies (e.g., SCOTSMAN, MEDDPICC)
Develop and maintain a training curriculum on product updates, competitive positioning, objection handling, new tools, advanced selling techniques, and best practices in the complex conversational AI sales cycle
Collaborate with Sales Leaders to identify skill gaps and create targeted training plans for ongoing development
Collaborate with marketing, product, and customer success teams to develop and update sales collateral, such as pitch decks, product sheets, competitive battle cards, case studies, and ROI calculators
Maintain a centralized repository of up-to-date sales assets, ensuring alignment with Omilia's messaging, and track content utilization, effectiveness, and refinement based on feedback and performance data
Collaborate with Revenue Operations to streamline sales processes, including lead qualification, sales handoffs, and marketing-to-sales alignment
Optimize CRM and sales tools to enhance tracking, forecasting, and productivity, implement automation workflows, and refine processes to ensure a scalable, customer-focused sales strategy aligned with Omilia's growth goals
Support customer success and post-sale lifecycle by aligning sales efforts with customer outcomes and developing resources for adoption, retention, and growth strategies
Leverage customer success metrics and feedback to enhance sales interactions, align sales and post-sales teams, and prioritize customer satisfaction throughout the lifecycle
Define KPIs to evaluate enablement program effectiveness and track sales metrics like ramp time, win rates, and deal size.
Gather sales feedback and refine enablement programs to align with evolving needs, tools, and product updates
Monitor industry trends, competition, and Omilia's product roadmap to maintain relevant and effective training resources
Collaborate with product marketing to equip sales teams for effective communication of new features and solutions
Qualification
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Required
Bachelor's degree in Business, Marketing, Education, or a related field
2-4 years of experience in sales enablement, training, or a related role within the tech, AI, or SaaS industries
Proven ability to design and deliver effective training and enablement programs, ideally with a focus on B2B sales
Strong written and verbal communication skills with the ability to create compelling content for sales teams
Experience with CRM systems (e.g., Salesforce) and sales enablement tools (e.g., Highspot, SalesLoft, or Outreach)
High degree of organization, resourcefulness, and adaptability in a fast-paced environment
Self-starter with the ability to work independently as well as collaborate effectively across teams
Preferred
Experience in the AI, technology, or SaaS space
Knowledge of the AI/ML landscape and customer support solutions is a plus
Benefits
Competitive compensation
Long-term employment with the working days vacation
Development in professional growth (courses, training, etc)
Being part of successful cutting-edge technology products that are making a global impact in the service industry
Proficient and fun-to-work-with colleagues
Apple gear
Company
Omilia - Conversational Intelligence
At Omilia we are engaged to provide the most human-like human-to-machine communication experiences and technologies in order to help large enterprises improve the customer care experience.
Funding
Current Stage
Growth StageTotal Funding
$20MKey Investors
Grafton Capital
2020-05-05Private Equity· $20M
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