Swooped ยท 13 hours ago
Sales Enablement Onboarding Manager
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Artificial Intelligence (AI)Human Resources
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Responsibilities
Design, create, and maintain a scalable onboarding process for new sales hires, ensuring they are set up for success from day one.
Continuously optimize the 30-60-90-120 day onboarding process to align with sales team needs, company goals, and best practices in sales training and enablement.
Tailor onboarding materials to different roles within the sales organization (e.g., SDRs, Sales Engineering, Customer Success).
Partner with Sales Leadership, Product, Marketing, and other departments to ensure alignment and integration of key materials (e.g., product training, sales methodologies (MEDDPICC & Command of the Message), SFDC processes, etc.).
Work closely with Sales Operations to ensure the necessary tools and technologies are in place for smooth onboarding and training.
Lead interactive training sessions on sales processes, tools, methodologies (MEDDPICC & Command of the Message), and best practices.
Provide ongoing support and coaching to new hires throughout their onboarding journey to ensure full engagement and knowledge retention.
Define, track, and report on onboarding success metrics (e.g., ramp-up time, performance in the first 120 days, retention rates).
Continuously analyze data to identify gaps or areas for improvement in the onboarding process.
Create and maintain high-quality sales enablement content, including training materials, playbooks, presentations, and job aids.
Work with the Sales Enablement team to ensure content is up-to-date and easily accessible.
Gather feedback from new hires, sales managers, and other stakeholders to ensure that the onboarding process meets the needs of the team and drives desired outcomes.
Implement improvements based on feedback and evolving sales strategies.
Ensure that new hires are smoothly transitioned from onboarding to full integration into the sales team and that they are prepared to meet their performance targets.
Provide ongoing support for new hires post-onboarding to ensure continued success.
Qualification
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Required
3+ years of experience in sales enablement, sales training, or sales operations, preferably with a focus on onboarding.
Proven track record of creating and delivering successful onboarding programs for sales teams.
Strong understanding of sales processes and methodologies and sales enablement tools.
Exceptional communication and presentation skills, with the ability to engage and inspire new hires.
Excellent project management skills, with the ability to handle multiple priorities and deadlines.
Ability to analyze data, measure success, and make data-driven improvements to onboarding programs.
Strong collaboration skills and experience working with cross-functional teams.
Preferred
Experience in a SaaS or tech-related industry is a plus.
Command of the Message is a plus