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Company

NEOGOV · 1 day ago

Sales Engineer

Draper, UT

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Develop & maintain expert level product knowledge of all assigned NGV brand products through ongoing self-study or departmental training, product training, and observing customer calls

Translate prospects’ strategic goals, manual processes and business requirements into NEOGOV product solutions via RFI/RFP Responses, POC’s, and Sales Demonstrations

Lead value based conversations within technical product demonstrations, uncovering key prospect priorities

Design, validate, and present technical solutions or enhancements to share with prospective customers and NGV teams

Keep pipeline deals, POC’s, RFP’s, and assigned project work on track by maintaining up to date and accurate CRM records, calendars, and project management tools

Respond to daily product functionality questions from sales team over social collaboration/email channels; surfacing question trends for training opportunities

Serve as peer mentors for Sales team members to improve product knowledge and enhance discovery demonstrations

Participate in NEOGOV Product Councils to articulate sales metrics, product demonstration trends, and competitor information to guide roadmap conversations

Assist marketing and training teams with updates to sales enablement resources, including maintenance/troubleshooting of demonstration sites

Support sales trainers with new hire and transfer onboarding by delivering sales product trainings

Present and facilitating sessions at NEOGOV’s annual User Conference

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

NEOGOV-Power productsProduct demonstrationsTechnical trainingCRM (Salesforce)HCM softwareHRIS softwarePublic Safety softwareProject managementMicrosoft OfficeGoogle SuiteProject Management software

Required

Able to engage audiences to clearly present value-based demonstrations and/or training

Able to work cohesively in a close team environment

Effective in establishing customer rapport and acceptance

Able to stay organized within a fast-paced environment and multiple projects alongside assigned support, driving effective sales demonstrations

Excellent written and verbal communication, customer relations, and organization skills

Ability to meet or exceed sales revenue goals, individual MBOs, and team KPIs

Can-do, creative spirit, with a strong focus on exceptional customer and internal partner service

Translating manual or complex business requirements into best in breed product/features

Problem solving skills including listening for cues to adapt conversations to meet customers or internal partner needs, advancing sales opportunities

Ability to work independently, managing tight project deadlines

Ability to keep up with continuous learning through self-education

Sit or stand for prolonged periods of time while typing/reading/listening

Organization of work, time and thoughts

Ability to travel locally, regionally or nationally, minimum of 6 times a year

Access to reliable high speed wifi & video streaming for prolonged periods of time

Preferred

2+ years experience using NEOGOV-Power products or comparable HCM/HRIS/Public Safety software as an end user, implementation consultant, trainer or sales team member

2+ years conducting product demonstrations or leading technical trainings

Prior experience with project management and project management software

Experience with CRM; Salesforce preferred

Proven track record of meeting or exceeding sales, training, and/or project goals

Experienced in explaining complex products or services to customers in a way that's clear and compelling

Strong knowledge of Microsoft Office, Google Suite, Salesforce, and Project Management solutions