Be an early applicantLess than 25 applicants

Company

La-Z-Boy Incorporated · 15 hours ago

Sales Manager

Newington, NH

Full-time

Onsite

Mid, Senior Level, Lead/Staff

3+ years exp

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FurnitureManufacturing

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Responsibilities

Drive Sales to consistently achieve store sales goals by personally selling the furniture and accessories and services offered by La-Z-Boy

Team with Store Manager, Designer and selling team to promote In-Home Design Sales program and drive store sales

Maximize store promotions, marketing initiatives, and grass roots programs

Hires, trains and retains the highest quality team members who exhibit energy and enthusiasm

Coaches to the Company selling model with the passion to drive real action

Uses the Company metrics to coach the proper behaviors needed to be a world class selling organization

Create an environment where the store team is empowered to deliver excellent customer service aligned with company processes and standards and where they are encouraged to achieve company goals

Train, coach and develop selling team on product knowledge and selling skills to achieve store sales goals

Create a positive and exciting working environment for all store associates

Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent

Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies

Leads with the highest ethical standards and demands the same from their teams

Ensures associates are provided the necessary tools to perform job responsibilities

Coach and counsel team based on results including completing performance reviews

Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery

Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it

Show a sense urgency, enthusiasm and excitement with the staff and customers

Adhere to operational procedures and guidelines outlined by the Company and other duties assigned by the Store Manager

Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries

Responsible for opening and closing of the store

Maintain store cleanliness, appearance, and standards. This includes, but is not limited to, maintenance of showroom displays, tagging, and facilities

Sets the highest standard for customer care

Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations

Make sound business decisions to deliver customer satisfaction and promote team environment

Other duties as assigned

Qualification

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Sales experienceCustomer service skillsMicrosoft OfficeSupervisory experienceWork flexible hours

Required

High School Diploma or equivalent

Proficient in the use of Microsoft Office, including Word, Excel and Outlook

Excellent communication, customer service, and organizational skills

Initiative to meet assigned goals, missions and objectives

Strong interpersonal skills to effectively communicate and build rapport

Ability to effectively manage time and conflicting priorities

Strong attention to detail

Ability to work the schedule and hours dictated by business needs, to include evenings, weekends and holidays

Preferred

Bachelor’s degree in Business or related field

Three (3) to five (5) years sales experience with a proven track record of success

Previous supervisory experience

Company

La-Z-Boy Incorporated

Glassdoor

3.2

La-Z-Boy Incorporated brings the transformational power of comfort to people, homes, and communities around the world—a mission that began when our founders invented the iconic recliner in 1927.

Founded in 2015

Monroe, Michigan, USA

10001+ employees