36 applicants

Company

Syneos Health · 10 hours ago

Sales Operations Analyst (Sales Force)

Greater Wilmington Area

Full-time

Remote

Mid Level

$63K/yr - $96K/yr

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Responsibilities

Provide internal, cross-functional administrative support for all Enterprise CRM (Salesforce).

Conduct daily administration, case management and auditing of the Salesforce platform.

Responsible for Salesforce user management and license assignments.

Provides oversight of data quality and structure in Salesforce.

Acquire data from primary or secondary data sources and maintain databases/data systems.

Help with sales tool support (Salesforce.com, DemandBase, RingLead, Sales Navigator, Altify, etc.).

Monitors the Sales Operations Help Desk email account and Salesforce queue.

Processes Sales Operations cases in a timely manner, meeting deadlines/SLA.

Document internal processes, guidelines, and best practices.

Provide backup support to team members as needed.

Use the Salesforce Data Loader to perform bulk updates.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesforceData analysisSales dataMicrosoft OfficeData organizationCRO industry knowledgePowerPointStatistical interpretation

Required

BA/BS in business related field or equivalent combination of education and experience.

Moderate experience in a data analysis function within the pharmaceutical or CRO industry or comparable experience in a related field of study.

Proficiency in Salesforce, Microsoft Office suite, and PowerPoint.

Possesses a strong understanding of data organization, statistical interpretation of data, synthesis of findings, and appropriate reporting.

Excellent oral and written communication skills, attention to detail, analytical ability, and demonstrated critical thinking skills are essential.

Ability to organize, prioritize, meet deadlines, follow-up, and coordinated multiple assignments.

Preferred

Experience working with sales data and /or business intelligence information preferred.

Knowledge of the CRO industry strongly desired.

Benefits

Company car or car allowance

Health benefits to include Medical, Dental and Vision

Company match 401k

Eligibility to participate in Employee Stock Purchase Plan

Eligibility to earn commissions/bonus based on company and individual performance

Flexible paid time off (PTO) and sick time

Company

Syneos Health

Glassdoor

3.8

Syneos Health, the only fully integrated end-to-end clinical and commercial solution organization.

Founded in 1985

Morrisville, North Carolina, USA

10,001+ employees

https://www.syneoshealth.com/

H1B Sponsorship

Syneos Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (40)

2022 (45)

2021 (88)

2020 (76)