Credit Acceptance · 6 hours ago

Sales Operations Enablement Specialist

United States

Full-time

Remote

Mid Level

$90K/yr - $115K/yr

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Financial Services

Comp. & Benefits

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Responsibilities

Sales Enablement Tool Development: Design, create, and maintain internal-facing sales enablement tools, including playbooks, sales scripts, training materials, and resources. These tools will be tailored to address the unique needs of the subprime auto finance industry and help Sales representatives excel in their roles.

Play Execution Support: Collaborate with Sales leadership to understand the specific plays required to achieve business objectives. Provide the Sales team with the resources and guidance necessary to successfully execute these plays in the field.

Continuous Play Improvement: Gather feedback from Sales representatives in the field and work with cross-functional teams to analyze the effectiveness of existing plays. Refine and enhance play materials based on real-world feedback to continuously improve sales performance and results.

Training and Onboarding: Facilitate training sessions and workshops to educate Sales team members on the effective use of sales enablement tools and play materials. Ensure new Sales hires are onboarded efficiently and equipped with the necessary resources to be productive quickly.

Sales Process Optimization: Collaborate with Sales Operations and Sales leadership to identify opportunities to streamline sales processes, improve efficiency, and enhance overall productivity.

Performance Tracking and Reporting: Monitor the adoption and effectiveness of sales enablement tools and play materials. Provide regular reports and insights to Sales and Operations leadership to assess performance and make data-driven decisions.

Content Management: Maintain a centralized repository for all sales enablement content, ensuring easy access for Sales team members and facilitating seamless updates and version control.

Industry Research: Stay up-to-date with industry trends, best practices, and emerging technologies in sales enablement to continuously enhance the effectiveness of our Sales team.

Qualification

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Sales OperationsSales EnablementSubprime Auto FinanceSales Process OptimizationOnboardingData AnalysisCRM SystemsProject Management