200+ applicants

Company

Formic · 1 day ago

Sales Operations Manager

United States

Full-time

Remote

Mid, Senior Level

$110K/yr - $130K/yr

5+ years exp

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Industrial AutomationManufacturing

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Responsibilities

Execute on the day-to-day, tactical elements of sales enablement programs, including improvement of and ongoing support within our tech stack

Track and analyze short and long term sales data, providing data-driven insights to ensure accurate and real-time visibility into team and individual performance and facilitate forecasting

Create and train on intuitive and graceful processes and user workflows and tooling systems that support achievement of goals

Execute on special projects to improve the effectiveness of the Sales Team (or cross-functional departments), as delegated by leadership

Master our tech stack and become the expert for how to assess opportunities

Streamline and optimize our tools and utilization to drive better company outcomes

Stay up to date with the latest tools and technologies, and evaluate and implement new ones that improve productivity and efficiency of the organization

Serve as a liaison between teams and upper management

Follow ethical and legal practices with consumer and customer data

Assist the Marketing Team in determining customer outreach methods

Monitor and assist with customer retention with proactive, actionable data for Customer Success and Sales to leverage

Train staff on new technology, software, and sales processes critical to their roles, both during onboarding and throughout tenure as needed

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales Operations experienceSalesforceHubspotSQLSales process understandingProject managementData-driven insights

Required

5+ years of Sales Operations experience in a fast–paced environment

Expert-level capabilities with databases and sales software including Salesforce and Hubspot

Deep understanding of the sales process -from lead generation to closing deals, as well as of different sales methodologies and strategies

Strong analytical skills, specifically the capability to analyze complex sales data, identify patterns, generate insights, and make data-driven decisions

SQL experience

Ability to successfully plan, execute, prioritize and oversee multiple projects at once

Strong verbal/written communication, including an ability to effectively communicate with both business and technical teams of all level of seniority

Ability to gracefully and confidently navigate ambiguous and changing environments

Keen attention to detail to ensure data accuracy and process efficiency

Can-do, eager-to-serve attitude, adept in handling rapidly changing tactical and strategic focuses

Strong problem-solving skills to quickly identify issues within the sales process and develop effective solutions

Preferred

Bonus points if you’ve helped scale an early stage start-up and also have experience in a 100+ person company

Bonus points if you have proven people-management skills and are interested in building an effective team around you as the company grows

Benefits

Equity in Formic: your slice of ownership in a fast-growing Series A startup, backed by some of the best investors in the world

99% coverage on our base Medical, Dental, and Vision insurance plans (75% coverage for dependents) via Blue Cross Blue Shield and Guardian, with buy-up options, as well

FSA & DCFSA

Life insurance, Short-Term Disability, and Long-term Disability plans (covered at 100%) via Guardian

Employee Assistance Program

Paid parental leave

Company-sponsored 401k

Home Office Stipend for remote and hybrid roles

Monthly Phone/Internet Reimbursement

Flexible time off policy and 10+ company holidays