Motivo Health · 6 hours ago
Sales Operations Manager
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Hiring Manager
Emily Jakeman, SHRM-CP
Insider Connection @Motivo Health
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Responsibilities
Sales Support: Manage inbound sales leads and schedule / deliver demos. Research & catalogue potential new and emerging customer segments.
Sales Process Optimization: Analyze and refine sales processes to improve efficiency and productivity. Collaborate with sales leadership to develop and enforce sales policies and procedures. Identify bottlenecks and recommend process enhancements. Act as the primary point of contact for sales operations support and troubleshooting.
CRM and Technology Management: Manage and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and compliance. Train sales and account team members on CRM usage and best practices. Evaluate and implement new sales tools and technologies to streamline operations.
Sales Data and Reporting: Monitor and analyze sales performance metrics, generating regular reports for leadership. Provide insights and forecasts based on data analysis to support decision-making. Track key performance indicators (KPIs) and identify trends or areas for improvement.
Cross-Functional Collaboration: Work closely with marketing, finance, and customer support teams to ensure alignment on sales strategies and goals. Collaborate with marketing on the development of sales collateral and campaigns to generate sales leads. Facilitate communication between departments to resolve issues and streamline workflows.
Qualification
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Required
5+ years in sales operations, business analysis, or a similar role.
Proven track record of supporting sales, improving sales processes and implementing technology solutions.
Expertise in CRM systems and sales analytics tools (e.g., Salesforce, Excel, Tableau, Power BI).
Strong communication, problem-solving, and organizational skills.
Expertise in analyzing sales data, creating reports, and delivering actionable insights.
Bachelor’s degree in business, marketing, healthcare management, or a related field.
Preferred
Familiarity with sales enablement platforms and marketing automation tools and/or Certification in Salesforce or other relevant technologies.
3+ years in client services and/or consulting-based role.
Benefits
Medical, vision, and dental benefits
401k with matching contribution
Monthly self-care stipend
Annual professional development stipend
Unlimited PTO, with approval
Bereavement leave
Paternity/maternity leave
Menstrual leave
Employer-paid pet insurance
A culture that intentionally creates space for the needs of parents and caregivers
Fully remote work which includes a remote work accessories stipend
Company
Motivo Health
Motivo Health is a virtual clinical supervision platform for behavioral health employers.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$16.2MKey Investors
Cox EnterprisesCox Investment Holdings
2022-08-18Series A· $14M
2020-11-24Series Unknown
2020-03-24Seed
Leadership Team
Rachel McCrickard
Co-Founder and CEO
Jon Stout
Chief Business Officer
Recent News
vcnewsdaily
2023-09-08
2023-09-06
Company data provided by crunchbase
