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Company

GuidePoint Security · 20 hours ago

Sales Operations Specialist (Southeast)

Remote - Eastern or Central Time Zone

Full-time

Hybrid

Entry Level

2+ years exp

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Cyber SecurityInformation Technology

Comp. & Benefits

Insider Connection @GuidePoint Security

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Responsibilities

Serve as a liaison between External Business Partners, Account Executives, Accounting and Contracts Departments to process and track orders.

Track and manage Renewals opportunities to ensure all renewals are delivered to customer 70-90 days before expiration date.

Manage Salesforce.com for accurate forecast reporting.

Generate quotes, track opportunities and process orders, using Salesforce.com.

Suggest creative pricing and payment solutions, balancing customer needs and pricing policies.

Assist Account Executives with identifying ways to increase profitability of renewals.

Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.

Adhere to process changes as they are managed, reviewed, and streamlined by Sales Operations Management to enhance deliverables.

Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings.

Promptly respond to internal and external inquiries.

Adhere to GuidePoint Security Core Values.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce.comCustomer Relationship ManagementMicrosoft OfficeTechnical salesRenewals experienceMath skills

Required

High School Diploma or GED required.

Prior experience in Customer Relationship Management (CRM) software required.

Solid Math skills with the ability to calculate margins/discounts, and percentages required.

Ability to work flexible work schedule required.

Strong written and verbal communication skills.

Preferred

Associate Degree or equivalent from two year college or technical school preferred.

2+ years in a corporate sales support type role preferred.

Renewals experience and background in the IT industry is preferred.

Experience with SalesForce.com preferred.

Technical sales, support and outbound calling experience preferred.

Intermediate level experience with Microsoft Office and Internet Navigation.

Benefits

Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family) and GPS will contribute in one lump sum: ($500 per EE annually / $1000 per family annually (includes spouse/children/family options)

Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans

12 corporate holidays and a Flexible Time Off (FTO) program

Healthy mobile phone and home internet allowance

Eligibility for retirement plan after 2 months at open enrollment

Pet Benefit Option